Community Guidelines

• Be respectful. Parents communicate with parents.
• Be honest about who you are and who is in your family.
• Never request private information about another family's child.
• Never attempt to contact another family's child directly.
• Do not pressure families or share another family's details.
• Respect blocks and boundaries without exception.
• Use good judgment when arranging real-world activities.

• Harassment, threats or intimidation.
• Sexual content, sexual misconduct or grooming behaviour of any kind.
• Impersonation or misrepresenting your relationship to a child.
• Fraud, scams, spam, recruitment or commercial solicitation.
• Collecting or reusing other families' information.
• Attempting to evade a block, suspension or ban.

Every profile and conversation includes report and block options. Report categories are:

• Child safety
• Harassment
• Suspicious behaviour
• Inappropriate content
• Sexual misconduct
• Grooming concern
• Fraud
• Impersonation
• Privacy violation
• Spam
• Other

Reports are reviewed by authorized staff. Reports involving possible sexual exploitation, grooming, threats, abuse or child endangerment are flagged as critical child safety cases, are restricted to authorized safety personnel, and follow our internal escalation procedures, including escalation to appropriate authorities where legally required or otherwise appropriate. Possible outcomes include a warning, restrictions, hiding a profile, disabling messaging, suspension, or a permanent ban.

When you block a family, their profile disappears from your results, any introduction is closed, messaging is disabled, and future recommendations exclude them.

Operating name: FriendlySpeaking. Legal entity: [LEGAL COMPANY NAME]. Business address: [BUSINESS ADDRESS].

Privacy questions: [PRIVACY EMAIL]. Safety concerns: [SAFETY EMAIL]. General support: [SUPPORT EMAIL].

You can also reach us through our contact page.